Shipping policy



How Are My Goods Shipped?

In most cases, we will ship your goods from USA, China or Singapore to you via air express courier. The courier we use varies according to the destination country, but most for countries we currently use DHL, TNT, UPS, EMS...etc. It generally takes up to 10 business days for the goods to reach you (not including custom processing delays).

If your purchases are being shipped to you by using one of the air express couriers, they are dispatched from either USA, China or Singapore and then sent on to your nearest major logistics hub. From there the goods are delivered to your door by the courier's local services. Any Customs clearance paperwork and procedures will be handled by the courier company. They may need to contact you in certain situations to confirm details of a shipment. This is why it is important to always provide a useable phone number to us. In any cases where additional paperwork is required for customs clearance, kzwatches.com will assist as much as possible.